WE INVITE YOU
TO BE PART OF
OUR
ZIPPYFAMILY

How is the zippedi team?

We are a diverse, creative, optimistic and passionate group with all energy to have a good time!

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Benefits

Medical licence

Extra vacations

5 extra vacation days.

Gift card

Gift card to acclimatize your workplace according to your needs.

Happy Birthday

Half day off for your birthday.

Our new space

Pet friendly workspace, cowork, playground, a tremendous place to create, share and enjoy!

Work flexibility

We work with a hybrid modality either from home or in our office, available 100% so you can go whenever you want.

OPEN POSITIONS

At Zippedi we are looking for a motivated, self-driven, team player, solve problem
person who wants to be part of our amazing mission: Create technological platforms based on AI that enable retail players to deliver a memorable shopping experience to their customers.

WHAT YOU WILL DO

Be responsible for the asset management to ensure service uptime and
requirements management with outsourced team.

Continuously monitor the status of the robots and timely plan maintenance

Manage incidents and technical level support with specialist and / or
outsourced teams.

Manage inventory availability with the corresponding areas.

Keeps detailed control of the configurations of the equipment / parts
manufactured.

WHAT YOU WILL NEED

- Bachelor’s in Commercial or Industrial Engineer or similar.

- Experience of at least 2 years in areas of operations / logistics / maintenance / inventory / supply management.

- Advanced English (C1 / B2).

As the Director of Customer Success you will have ownership and responsibility to drive key business projects, processes and operational programs focused on improving Zippedi’s integration with key U.S. clients in the grocery retail and home improvement categories. This role will partner closely with business, tech, and operations to improve the performance and experience as we execute the Zippedi autonomous robot in stores. This requires strong leadership skills and interaction with Zippedi’s cross functional teams to drive the development and enhancement of our products. The ideal candidate will have retail (grocery, home improvement, food & drug) or CPG experience.

You will be responsible for driving the adoption of Zippedi’s product and service offerings for our Strategic clients and ensuring they achieve continued success. You will partner cross-functionally to resolve customer issues and drive program growth through client education, leading all aspects of success metrics, and participating in business reviews.

Internally, you will work with Zippedi team members to orchestrate collaboration and guide successful partnerships to support our overall strategy. Externally, you will also own relationships with strategic partners to promote Zippedi’s growth in the Home Improvement retail industry.

This is a remote role in the Atlanta Metropolitan area. This job requires the individual to be fully vaccinated against COVID-19 or be tested regularly in order to work in the office or at customers’ sites.

KEY RESPONSIBILITIES

  • Responsible for managing the planning, execution and delivery of assigned program to achieve customer, business and financial results.

  • Achieve program SLA's through operational excellence by identifying, researching, and resolving operational issues related to service fulfillment, product concerns, compliance, and reporting

  • Recommends and builds business cases to support the prioritization of new projects and strategies to drive program results.

  • Determines metrics and analyzes program results; makes data-based recommendations for hitting targets, mitigating risk, the next program evolution and drive to closure

  • Partner with a team cross-functional teams to develop, execute, and fulfill program goals, as well as develop new program initiatives to meet targets

  • Grow the Team - Coach and develop the program management team for the next phase of growth for the business.

 

ABOUT YOU

  • Bachelor’s degree or equivalent experience

  • 5+ experience managing programs with Fortune 500 companies or key strategic accounts

  • Strong analytical skills with a knack for interpreting trends and data, and making informed projections/assertions

  • Proven ability to write clear and concise business documents.

  • Builds and nurtures relationships with senior- level stakeholders and leaders

  • Demonstrated ability to anticipate and manage change in a highly dynamic environment.

  • 3+ years experience managing and developing a team, building out strategy and structure, and communicating team vision across a broader organization

WHAT WILL MAKE YOU STAND OUT

  • MBA

  • Experience in Grocery, Home Improvement, Food & Drug or Specialty Retail industry

  • Certifications including PMP, CSPO, CSM

  • Bilingual (Spanish)

At Zippedi we are looking for a motivated, self-driven, team player, solve problem
person who wants to be part of our amazing mission: Create technological
platforms based on AI that enable retail players to deliver a memorable shopping
experience to their customers.


WHAT YOU WILL DO


Provide technical support to the operation (robotics, networks, and cloud services) maximizing the availability of the service to customers. Taking action for incidents related to technical issues and also developing preventive measures that avoid
potential future problems. But also, you ́ll support our technician team and assist
in the implementation of new robots.


WHAT YOU WILL NEED

- Bachelor’s in Civil Engineer or Civil Electrical Engineer.

- Be passionate and have experienced in electronics, especially in networks,
IT areas or programing.

- Technical knowledge on robotics, networks and/or cloud services. User of
shell, python, Java or similar.

- Ideally have experience in tell companies.

- Advanced English

At Zippedi we are looking for a motivated, self-driven, team player and joyfull
person, with outstanding relationships who wants to be part of our amazing
mission: Create technological platforms based on AI that enable retail players to
deliver a memorable shopping experience to their customers.

WHAT YOU WILL DO

- Among others interesting responsibilities you ́ll be a part of the internal and
external communication management of the company.

- You ́ll spread the brand image and coordinate communication actions.

- Support the work of Marketing and Communications of the Company in whatever is
required to achieve the objectives of the area.

WHAT YOU WILL NEED

- Bachelor’s in Journalism.

- 2-3 years of experience in PR and/or communications

- Knowledge of the media, ideally, it you have also produced activities or
events.

- Knowledge of the RRSS in relation to the commercial management of these.

- Advanced English

At Zippedi we are looking for Computer Science Engineers motivated by
artificial intelligence, robotics and implementation of new technologies to join our talented team and become part of our amazing mission: Create
technological platforms based on AI that enable retail players to deliver a
memorable shopping experience to their customers.


WHAT YOU WILL DO 

Among the main challenges that you will be able to solve are the development
of artificial intelligence models for mass information processing, seeking to incorporate novel technologies that allow us to transform the images captured by our fleet of robots into valuable information that will be processed by our data management systems.


WHAT YOU WILL NEED


- Engineering Degree in Computer Science or similar.

- Knowledge of Python 3 (intermediate), modeling of an artificial intelligence system, Deep Learning frameworks (Tensorflow, pyTorch).

- Demonstrable ability to implement artificial intelligence models on GPUs.

- Management of applications in Cloud architecture.

- Knowledge of web frameworks in Python such as Flask or Django.

At Zippedi we are looking for Computer Science Engineers or Computer Science motivated by software development and cloud computing to join our talented team and become part of our amazing mission: Create technological platforms based on AI that enable retail players to deliver a memorable shopping experience to their customers.

WHAT YOU WILL DO

Continuous development of platforms and services oriented to processing data from our fleet of robots and generating value for them.

Design and implementation of solutions in cloud computing architectures.

Analysis, optimization and scalable planning of software solutions in the face of growing demand from users and robots.

WHAT YOU WILL NEED

- Professional degree in Computer Science Engineering, Computer Science or similar career.

- Motivated by software development and implementation of new technologies.

- Medium/advanced knowledge of Python 3.

- Medium knowledge of relational databases, mainly PostgreSQL.

- Development skills in frameworks such as React, Django and/or Vue.

- Intermediate to advanced English.

It is desirable if you have some of this knowledges:

- Experience in cloud computing tools and technologies (Azure, AWS, GCP or other).

- Knowledge in software containers such as Docker.

- Knowledge in non relational database such as Redis.

- Ability or interest in graphical design and visualization.

Hey!!!! it's okay if you don't know all of this, if you are eager to learn and grow, we will support you to get you on your way as part of our team.

APPLY NOW

Leave us your information and we'll contact you as soon as possible

CONTACT INFO

info@zippedi.com

1633 Baby Shore Hwy, 3rd floor, suite 355, Burlingame, California, 94010-1544, USA